Refund Policy

CoreCard subscription fees are billed in advance and are generally non-refundable. You may cancel your subscription at any time, and your account will remain active until the end of your current billing period. Cancellation will prevent future charges but will not automatically generate a refund for previous payments.

If a free trial is offered, customers may explore CoreCard during the trial period before committing to a paid subscription. Once a paid subscription begins, standard billing and refund policies apply.

We want you to be happy with your purchase.

If your NFC product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Supporting photos or proof of damage may be required.

Custom-branded NFC products, personalized items, and made-to-order products are generally non-refundable once production has started. If a manufacturing error occurs, we will work with you to provide a suitable resolution.

Enterprise implementations, custom integrations, setup services, and professional services are generally non-refundable once work has commenced. Any exceptions will be outlined in a separate written agreement.

If you believe you have been charged incorrectly or more than once for the same service, please contact us immediately. Verified duplicate charges will be refunded promptly.

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

We may update this Refund Policy from time to time. Any updates will be published on our website.